Privacy policy

This Privacy Policy explains how Gaafour Furniture Ltd collects, uses, stores, and protects your personal information when you visit our website or place an order with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Business Information

This website is operated by Gaafour Furniture Ltd.

Company Name: Gaafour Furniture Ltd
Company Number: 09061553
Address: 310 Platt Ln, Fallowfield, Manchester M14 7BZ, United Kingdom
Email: support@gaafourfurniture.shop
Phone: +44 7455 888600

2. Information We Collect

When you use our website or place an order, we may collect personal information needed to process your purchase and provide customer support.

Information we may collect includes:

  • Your full name
  • Email address
  • Phone number
  • Billing address
  • Delivery address
  • Order details
  • Payment confirmation details
  • Customer support messages
  • IP address, device information, and browser information
  • Website usage and browsing activity

We do not store your full credit or debit card details. Payments are processed securely through trusted payment providers.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Provide customer support
  • Respond to enquiries
  • Process returns, refunds, or cancellations
  • Improve our website and customer experience
  • Prevent fraud, misuse, or unauthorised activity
  • Comply with legal, tax, and accounting obligations

4. Payment Information

Payments on our website are processed securely through trusted third-party payment providers.

Gaafour Furniture Ltd does not store your full credit or debit card details. Payment information is handled securely by the payment provider used at checkout.

5. Delivery Partners

To deliver your order, we may share necessary information with delivery or courier partners.

This may include your name, delivery address, phone number, and order details. This information is used only to complete the delivery of your order.

6. Marketing Communications

We may send marketing emails only where you have chosen to receive them.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us.

We may still send important service emails related to your order, delivery, returns, refunds, or customer support.

7. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, support essential website functions, understand website performance, and provide relevant marketing where applicable.

Cookies may be used for:

  • Website functionality
  • Shopping cart operation
  • Checkout performance
  • Analytics
  • Security
  • Marketing and advertising, where applicable

You can manage or disable cookies through your browser settings. Some website features may not work correctly if cookies are disabled.

8. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers where necessary, including:

  • Payment processors
  • Delivery and courier companies
  • Website hosting providers
  • Email and customer support systems
  • Analytics or fraud prevention services
  • Legal or regulatory authorities where required by law

These providers are only given the information needed to perform their service.

9. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Our website uses secure technology to help protect your information during checkout and account activity. However, no online system can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We keep your personal information only for as long as necessary to:

  • Process your order
  • Provide customer support
  • Handle returns or refunds
  • Meet accounting, tax, and legal requirements
  • Resolve disputes or prevent fraud

When information is no longer needed, we will delete it or securely anonymise it where possible.

11. Your Rights

Depending on applicable UK data protection laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to certain uses of your information
  • Request restriction of processing
  • Withdraw marketing consent at any time
  • Request a copy of your personal information

To make a request, please contact us using the details below. We may need to verify your identity before processing your request.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. Please review their privacy policies before providing any personal information.

13. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page. The latest version will always apply when you use our website.

15. Contact Us

For questions about this Privacy Policy or how we handle your personal information, please contact us:

Gaafour Furniture Ltd
Company Number: 09061553
Address: 310 Platt Ln, Fallowfield, Manchester M14 7BZ, United Kingdom
Email: support@gaafourfurniture.shop
Phone: +44 7455 888600